July 03, 2025
3 minutes min readWhat's inside your Elevator maintenance plan?
When you get an elevator maintenance plan, expect it to cover two main things: 1. What work will be done: This outlines all the inspections, adjustments, and preventative tasks your elevator will receive. 2. Parts coverage: This specifies which parts (if any) are included if they need to be replaced during maintenance. These two factors, along with your elevator type and contract length, are what primarily determine the plan's cost.
A few common items you may see in a maintenance plan are:
* Routine maintenance coverage
* Parts covered
* Times of normal working hours
* Communication options
* Customer support contacts
* Clarifications/exclusions, insurance
* Building responsibilities
* Elevator service provider responsibilities
* Environmental and safety expectations and practices
* Term, price and any price adjustment(s)
* Billing details and tax status
Reference: https://blog.otis.com/us/what-is-an-elevator-maintenance-plan