Otis Philippines boosts local operations

Jan 24, 2022

3 min read
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Elevators have been around for thousands of years, but only when Elisha G. Otis invented the world’s first safety break in 1852 did elevators become a safe and reliable mode of transportation. Otis ushered in the age of elevators in the Philippines as the first elevator to be used in the country, making mobility possible and easier in larger buildings ever since. Now over 80 years in the country, Otis continues to support the sustainability of growing cities across the archipelago through Concepcion-Otis Philippines, Inc. (COPI), a joint venture between Otis and Concepcion Industrial Corporation (CIC).

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According to Rajan Komarasu, Group Director of Alstra, the commercial division of OTIS, residential and commercial developments have been driving the demand for elevators and escalators in the Philippines. Alstra houses OTIS, along with the brands Carrier and Toshiba.

Working towards achieving the latest ISO certification, Otis also streamlined its organization and processes. The company also puts more emphasis in delivering better customer satisfaction through product orientations and technical trainings with its employees and partners on the proper use and maintenance of Otis products.

According to Rajan Komarasu, Group Director of Alstra, the commercial division of CIC, residential and commercial developments have been driving the demand for elevators and escalators in the Philippines. Alstra houses Otis, along with the brands Carrier and Toshiba.

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I.T. Director

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Working towards achieving the latest ISO certification, Otis also streamlined its organization and processes. The company also puts more emphasis in delivering better customer satisfaction through product orientations and technical trainings with its employees and partners on the proper use and maintenance of Otis products.

Otis focused more on maintenance quality through technical trainings, improved responsiveness, and safer operations. “In 2015 and 2016, we spent over 20,000 hours in training our employees and business solutions partners on field installation and service, increasing efficiency and our customers’ confidence in our brands,” Komarasu said.

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About Otis

Opened in April 2011 in Shanghai, the AdvanTEC Solutions Center gathers experts in global energy efficiency and environment protection who are dedicated to developing sustainable building solutions. Based on OTIS’ core value of innovation, the Center offers clients in Asia and around the world solutions capable of achieving higher energy efficiency, greater system performance and more environmental benefits in applications ranging from hotels to data centers.

Through the establishment of the AdvanTEC Solutions Center, OTIS has enhanced its ability to offer tailored, innovative solutions including heat recovery, inverter technology, district cooling/heating, energy storage, water source heat pump systems, air terminals for IAQ and other technologies. We are even able to bring together the combined strength of other UTC Climate, Controls & Security brands to offer groundbreaking integrated solutions encompassing energy, safety and security.

Tags
  • Business Solutions
  • Institutional
  • Retail